Massey Construction
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The Massey Process

How We Work

Your Project, Live

What happened on the job, the day it happened.

Every daily log, decision, submittal and pay application lands on the owner's page as it happens. This is the sample project, the way our owners see theirs.

We do not promise that nothing goes wrong. We promise you hear about it first, within 24 hours, with your options and our recommendation.

This Week on a Massey JobSample Project
  1. Daily Log
    Ceilings closed in Rooms 104 to 110. The electrician is on site trimming out.
    Sample Project · 3 photos
    Just now
  2. Change Order Approved
    PCO 004 approved by the owner, 2 working days added.
    Decided in 1 day
    18 min ago
  3. Friday Owner Update
    This Week at the Sample Project, sent to the owner and the architect.
    One page, every Friday
    1 hr ago
  4. Submittal Returned
    Door hardware schedule, approved as noted by the architect.
    Ordered the same day
    3 hr ago
  5. Pay Application Certified
    Application No. 4 certified by the architect.
    On the owner's page with every backup
    Yesterday
  6. RFI Answered
    RFI 5, pendant light mounting, answered in 2 days.
    2 days ago
Every owner gets this page.Take the Tour
How We Communicate

You never have to ask where your project stands.

Your own project page in the MCC Hub, live from the day you sign: daily logs and photos, the schedule, every RFI, submittal, change order and pay application. And a promise for every clock.

Every DayA daily log with photos, on every working day.
Every WeekA site walk video: one loop of the whole job.
Every FridayAn owner update: photos, what happened, what is next and any decision waiting on you.
1 Business DayA written recap of every meeting, with each action item, its owner and its date.
Same DayEvery call and email acknowledged, and your question answered within one business day.
24 HoursAny cost or schedule risk, with your options and our recommendation.
The MCC Hub

Built by us, for the people we build for.

We designed the MCC Hub in house to run our own projects, and every owner, architect and engineer on a Massey job gets a seat in it. It is the same system our project managers and superintendents work in every day, so what you see is what we see.

Daily Logs and Photos

Every working day: the companies on site, what got done and the photos to prove it.

Weekly Site Walk

One video loop of the whole job, every week, so you can walk it from anywhere.

Critical Path Schedule

Every activity linked, so you can see what drives the finish date and how much float everything else has.

Friday Project Recap

One page every Friday: what happened, what is next and any decision waiting on you.

Decisions Waiting on You

Every RFI, submittal, change and pay application that needs you, in one list with its date.

Minutes in One Business Day

Every meeting recapped, every action item with an owner and a date.

Changes and Pay Applications

Line by line, with the backup, reviewed and signed right on your page.

Safety, Tracked

Site specific safety plans, weekly toolbox talks and every incident or near miss reported, behind a 0.96 EMR.

The Massey Process

Five phases. The same clock on every job.

Public or private, large or small. Each phase ends at a step you can see, and every promise we make is one we keep track of.

  1. 01

    Understand

    Know what the project is and what stands between today and a firm number.

    A Discovery Meeting and a written recap with every open item named and owned.

  2. 02

    Price

    A firm number, built in the open.

    The full estimate, every line firm or a named allowance, and our change order policy up front.

  3. 03

    Plan

    Ready before we start.

    The directory, master schedule, submittal log, schedule of values and site plan within 14 days.

  4. 04

    Build

    The same rhythm every week.

    Daily logs with photos, a weekly site walk video, a Friday update and a recap of every meeting.

  5. 05

    Close

    Finished on a timetable.

    Punch and a final walk within 30 days, final billing within 45, a warranty walk at 11 months.

The order never changes. On public work the architect and the Commonwealth produce many of the documents and set many of the clocks. On private work we produce them ourselves, to the same standard.

Reviewing a change on the plans
Change Orders

No Surprises.

We price every change the way the Commonwealth prices public work, and you see every line: our labor by trade and hour, materials, and each subcontractor's verified price. Every proposed change states the working days it adds or saves and the date we need your decision by, 10 days after we send it unless the schedule needs it sooner, and open decisions stay on your Friday update until they are answered. Our change order policy comes with our price, so you know the rules before anything changes.

Have a project in mind?

Talk to us about the building, the schedule and the budget. You will hear back the same day.

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